Frequently asked questions

We’ve pulled together some of the most common questions we’re asked about our courses, tours, and coaching.


If you can’t find what you’re looking for here, just get in touch — we’re always happy to help.

General

  • Where are you based?

    Liquid Logistics operates mainly from the Beaulieu River in the New Forest, with coastal and sea kayaking sessions across Hampshire, Dorset, and the South Coast.

  • Do I need previous experience?

    Not always — most of our courses and tours are open to beginners. Each activity page lists the recommended experience level so you can pick what’s right for you.

  • What should I wear?

    Dress for the weather and be prepared to get a little wet. Lightweight layers, synthetic fabrics, and water shoes or old trainers are best. We can provide wetsuits and cags if needed.

  • Is equipment provided?

    Yes — all specialist kit is included (boats, paddles, buoyancy aids, helmets, etc.). You’re welcome to bring your own if you prefer.

  • Can I bring my own boat or gear?

    Absolutely. Just let us know when booking so we can make sure it’s suitable for the session. (Not for the pool sessions though!)

Bookings & Vouchers

  • How do I book?

    Most activities can be booked online through our calendar. For private sessions, group bookings, or bespoke coaching, just get in touch directly.

  • Can I buy a gift voucher?

    Yes! You can purchase digital gift vouchers online and use them towards any Liquid Logistics activity. They’re valid for 12 months from purchase.

  • What if I need to cancel or change my date?

    We understand plans change — please contact us as soon as possible. We’ll do our best to move your booking or arrange an alternative date in line with our booking policy.

On the Day

  • Where do we meet?

    Your confirmation email will include exact meeting details and parking information. We use several launch sites depending on conditions, including Beaulieu, Lepe, and Keyhaven.

  • Do sessions run in all weather?

    We paddle in most conditions, but safety always comes first. If weather or tides make it unsafe, we’ll contact you to rearrange or offer an alternative location.

  • Is there somewhere to get changed?

    Yes — most of our sites have basic facilities or changing areas nearby.

  • Are there age limits?

    For most sessions, the minimum age is 12 years (or 6+ when accompanied by an adult on family tours). Please check each course page for specific age guidance.

Courses & Coaching

  • Are your coaches qualified?

    Yes — all our instructors are qualified PaddleUK (formerly British Canoeing) coaches and leaders with extensive experience on the water.

  • Will I get a certificate?

    Many of our courses lead to a PaddleUK Personal Performance Award or qualification. These are only awarded once the required standard is met.

  • Do you offer private coaching?

    Definitely. We run 1:1 or small-group private coaching sessions tailored to your goals — from improving technique to preparing for assessments.

Other Questions

  • Do you offer group or corporate days?

    Yes — we can run bespoke activity days for teams, families, or groups. Contact us to discuss your ideas.

  • Can you recommend accommodation nearby?

    For multi-day trips or expeditions, we often set up a group chat so participants can coordinate accommodation together. There are plenty of great options in the Beaulieu, Lymington, and Brockenhurst areas.

Have more questions? Feel free to reach out to us directly. We're here to help you embark on your next adventure!

Highlight was a very lucky seal sighting, and the trip was awesome too. Educational and fun - Steve coaches without it feeling like you're being trained. It was my first day sea kayaking and I built on techniques learnt around Beaulieu in the spectacular setting of Old Harry rocks. Looking forward to a summer of practise, less getting stuck on rocks, and longer expeditions!

Really enjoyed our sea kayaking trip. Amy was our coach and she did a great job of teaching and balancing that with enjoying the kayak. I'm glad we had a go at rolling over and getting out at the end of the session.

Absolutely amazing, if you are new to kayaking or need to brush up on your skills I would recommend these activities. Our instructor Leander made us feel safe & comfortable on the water, her teaching skills are second to none. If you are thinking of booking go ahead you will have a wonderful day.